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Requisition Number 17-0023
Post Date 2/24/2017
Title Recovery Coach
Position Type Part Time
Work Hours 20 hpw
City Morgantown
State WV
Description Purpose
This position serves as a personal guide and liaison for drug-addicted pregnant women. The Recovery Coach supports the Drug Free Moms and Babies (DFMB) Project by assisting the clients of the project with developing, maintaining, and monitoring their individualized plans. The Recovery Coach’s duties include providing outreach, support, and recovery check-ups in the community for identified and consented substance involved women during and after their pregnancies, for up to 2 years.

This position provides program, as well as direct internal and external client support services. Responds to inquiries and independently resolves matters of low to moderate complexity. Responsibilities require some judgment, resourcefulness, and originality, but diverse guides and precedents are usually available to apply or adapt to the circumstances. Work effort has considerable impact on client services, program and project image, with potential legal liabilities.

Duties & Responsibilities
Responsibilities are functional in nature, and performed under general supervision. Specific tasks include, but are not limited to:
1) Work actively with a minimum of 20 clients.
2) Provide mentoring through life-experience to individuals experiencing substance-use problems.
3) Meet face to face with the individual and identified supports, and/or by phone, at a frequency and format requested and agreed upon by the individual, but at least once every two weeks. The meetings can occur in a facility or in the community.
4) Develop DFMB Individualized Plan with clients and monitor those wellness plans during meetings as identified above.
5) Document clients’ records of all resources recommended.
6) Link clients to available resources including, but not limited to: continuing education/professional development; safe housing; recovery supports; self-help groups; medical/health facilities; and, substance abuse and/or mental health services.
7) Serve as a liaison to the client’s formal and informal supports including, but not limited to: their referral source; family members; client’s sponsor; treatment provider; and, faith-based support.
8) Maintain working relationships with DFMB grant staff and other agencies, or institutions in order to provide awareness of recovery as a reality and the availability of Recovery Coaching.
9) Receive on-going supervision and training in order to provide Recovery Coaching services to the highest degree and the benefit of the community and individuals served.
10) Collect and maintain all Perinatal Partnership and GPRA data as required. Maintain client documentation. Track additional data as required.
11) Assist clients in crisis situations involving social, emotional, health, or other problems.
12) Provide outreach and early intervention to individuals in the early onset/stage of recovery or remission as well as those experiencing symptoms of relapse during their pregnancy or within 2 years post-partum.
13) Provide support by assisting clients in identifying and resolving problems and making effective use of resources.
14) Adhere to WVUH, UHA, and the Department of OB/GYN Standards of Conduct and Compliance.
15) Attend scheduled staff meetings and trainings, as required.

Supervisory/Lead Role
This position reports to the Principal Investigator (PI), but will take day-to-day direction from the Assistant PI. Normally receives minimal instructions on routine work, and general instructions on new assignments. Supervision of others is not required; however, sharing of knowledge with others and team participation is expected in the role. Program, project or activity lead responsibilities will occur or be assigned in this position.
Physical Demands
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Activities are predominantly non-manual though some responsibilities require the occasional lifting of 25lbs. The incumbent must be able to effectively hear and communicate with others.

Work Environment
Work is performed in a normal clinic/hospital setting. Exposure to diseases, chemical and biologic hazards is possible. The incumbent is responsible to know and comply with all safety procedures. Work will experience external environment when preparing for and attending meetings, events, etc. This position will frequently travel throughout Monongalia County, WV.
Requirements Requisite Qualifications
Education and/or Experience
1) High school graduate or GED
And
2) 6 years of life experience relative to drug addiction and recovery

Or

1) Bachelor’s degree
And
2) 2 – 4 years of experience in counseling or addiction recovery services

Or

1) An equivalent combination of education and experience

Certifications, Licenses, Registrations
1) Valid driver’s license

Skills, Knowledge, Abilities
1) Knowledge of treatment resources including a working knowledge of the 12-Step Fellowships.
2) Ability to comply with WHUH, WVU Research Corporation, UHA, and Department of OB/GYN safety procedures.
3) Completion of HIPPA training and compliance (to be completed upon hire).
4) Skilled at working as a team member.
5) Skilled at written/oral communication.
6) Knowledge of basic computer applications, including Word and Excel.
7) Excellent customer service skills and the ability to communicate effectively with patients and families; pharmaceutical company personnel; regulatory and monitoring agency personnel; and, internal staff members. Communicates with physicians, patients, students and employees of WVU, WVU Hospitals, and UHA.
8) Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
9) Ability to develop constructive and cooperative working relationships with others and maintain them over time.
10) Ability to analyze information and evaluate results to choose the best solution, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
11) Ability to develop specific goals and plans, to prioritize, organize and accomplish tasks independently and through others.

Behavioral Competencies
1) Technical skills – Strives to continuously build knowledge and skills; pursues training and development opportunities; assess strengths, weaknesses, and shares expertise with others.
2) Problem solving – Gathers and analyzes information, identifies problems, develops alternatives, uses reason even when dealing with emotional topics and works well in groups and resolves matters timely.
3) Internal & External Customer Service – Manages difficult or emotional matters with objectivity and openness; responds promptly to needs and requests for service and assistance; meets commitments and dates, notifies others if change occurs; provides, solicits and applies feedback; and builds goodwill through balanced contributions, positive approach, respect and support of others.
4) Communications – Demonstrates group presentation skills, participates in meetings, listens and gets clarification, is responsive and speaks clearly and persuasively in positive and negative situations. Writes and edits clearly and informatively, varies style to meet needs, presents numerical data effectively, and able to read and interpret written information.
5) Organizational Support – Aligns work and develops strategies to meet organizational goals; seeks to improve and promote quality; demonstrates accuracy and thoroughness; and upholds organizational expectations and values.
6) Self-Management – Responds to management direction; resourcefully adapts to changes in work environment and circumstances; responds well under pressure and manages competing demands; takes calculated risks, asks for and offers help when needed; exercise discretion and sound judgment; is tactful and responsible for own actions. Adheres to work schedule and complies with leave management responsibilities.
Preferred Qualifications & Credentials
Certifications, Licenses, Registrations
1) Recovery Coach Certification is preferred. It will be expected that this position will obtain and/or maintain this certification within 12 months of hire in order to continue in the position.
  • AA/EOE/Minorities/Females/Vet/Disability/E-Verify Compliant Employer.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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