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Requisition Number 17-0084
Post Date 8/18/2017
Title Program Coordinator
Position Type Full Time
Work Hours 40 hpw
City Morgantown
State WV
Description Purpose
Provides specialized professional services and support to the following West Virginia Clinical and Translational Science Institute (WVCTSI) cores: Clinical Research Design, Epidemiology and Biostatistics (CRDEB), Clinical Research Resources and Facilities and Technologies and Resources for Core Laboratories (TRCL). This position reports to the Clinical Services Integration Manager and assists in the implementation of various processes and projects. Assists in the organization and coordination of projects, including planning, organizing, prioritizing service requests and community outreach and training/technical assistance activities, and developing administrative policies and procedures with respect to the WVCTSI and its mission. Responsible to track projects progress. Requires cross-core collaboration to maximize effectiveness and eliminate redundancies.

Provides program, as well as direct internal and external client support services. Responsible for the coordination of everyday activities and priority assignment to future projects. Responds to inquiries and independently resolves matters of low to moderate complexity. Responsibilities require some judgment, resourcefulness, and originality, but diverse guides and precedents are usually available to apply or adapt to the circumstances. Work effort has considerable impact on client services, program and project image, with potential legal liabilities.

Duties & Responsibilities
Responsibilities are functional in nature, and performed under general supervision. Specific tasks include, but are not limited to:
1) Maintains program schedules and calendars.
2) Assists with evaluation activities such as tracking and reporting for quarterly reports.
3) Facilitates services provided to researchers in a broad array of areas including, clinical trials, biostatistics, data analysis.
4) Assists in the creation and dissemination of materials pertaining to the services provided by the WVCTSI.
5) Assists senior CTSI staff with trainings and workshops. May disseminate materials, set up training rooms, assist with scheduling, etc.
6) Provides assistance to management with functions such as planning, organizing coordinating, scheduling and implementing project activities to meet objectives.
7) Actively participates in writing of reports, journal articles or other documentation of project/project program status and project results.
8) Creates status reports on plans, progress and results of project activity
9) Makes presentations as needed.
10) Generates reports on project/ program plans, progress and results of activity.
11) Arranges and attends meetings, seminars, symposia and other events related to the core activities.
12) Establishes and maintains an active network of professional contacts, related to CTSI services.
13) Assists in developing and updating core/program policies and procedures.
14) Assists the implementation of a variety of cross-core collaborations.

Supervisory/Lead Role
This position reports to the WVCTSI Clinical Services Integration Manager. Normally receives minimal instructions on routine work, general instructions on new assignments. Supervision of others is not required; however, sharing of knowledge with others and team participation is expected in the role. Program, project or activity lead responsibilities will occur or be assigned in this position.

Physical Demands
Activities are predominantly non-manual though some responsibilities require the occasional lifting of 25lbs. The incumbent must be able to effectively hear and communicate with others. Close visual acuity, the ability to adjust focus, identify and distinguish colors, peripheral vision, and depth perception are required in the job.

Work Environment
This position includes a mixture of a normal office environment and a training development environment, and traveling to various locations for meetings, conferences and/or training. It also includes the ability to maintain and keep confidential information. Incumbent is responsible to know and comply with all safety procedures.

Requirements Requisite Qualifications
Education and/or Experience
1) Bachelor’s degree in Public Health, Business, Statistics, Biomedical Sciences or related field
2) 2 – 4 years’ experience with program development/coordination
3) An equivalent combination of education and experience

Skills, Knowledge, Abilities
1) Maintains skills in, or knowledge of, professional principles, legal and/or reporting requirements affecting area of responsibility.
2) Knowledge of program management principles, practices, techniques and tools.
3) Excellent English language oral and written skills.
4) Strong organizational skills.
5) Excellent event planning skills.
6) Established ability to read and interpret documents.
7) Demonstrated ability to present information and respond to questions from groups or individuals.
8) Demonstrated ability to create and produce clear, concise paper and electronic documents.
9) Demonstrated knowledge and skill in using Microsoft Office Suite.
10) Demonstrated ability to work in a multidisciplinary team environment and to coordinate participation of team members from various backgrounds.
11) Demonstrated program administration or project management experience preferred with exceptional organizational and time management skills.
12) Group facilitation, mediation and conflict resolution skills.
13) Skill in organizing resources and establishing priorities.
14) Strong ability to multi-task multiple projects at the same time.
15) Excellent attention to detail, flexible and adaptable to change.
16) Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, to compute rate, ratio and percent and to draw and interpret bar graphs.
17) Capability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
18) Ability to solve practical problems and deal with a variety of concrete variables in standardized situations.

Behavioral Competencies
1) Technical skills – Strives to continuously build knowledge and skills; pursues training and development opportunities; assess strengths, weaknesses, and shares expertise with others.
2) Problem solving – Gathers and analyzes information, identifies problems, develops alternatives, uses reason even when dealing with emotional topics and works well in groups and resolves matters timely.
3) Internal & External Customer Service – Manages difficult or emotional matters with objectivity and openness; responds promptly to needs and requests for service and assistance; meets commitments and dates, notifies others if change occurs; provides, solicits and applies feedback; and builds goodwill through balanced contributions, positive approach, respect and support of others.
4) Communications – Superb communication skills (oral and written) are required. Demonstrates group presentation skills, participates in meetings, listens and gets clarification, is responsive and speaks clearly and persuasively in positive and negative situations. Writes and edits clearly and informatively, varies style to meet needs, presents numerical data effectively, and able to read and interpret written information.
5) Organizational Support – Aligns work and develops strategies to meet organizational goals; seeks to improve and promote quality; demonstrates accuracy and thoroughness; and upholds organizational expectations and values.
6) Self- Management – Responds to management direction; resourcefully adapts to changes in work environment and circumstances; responds well under pressure and manages competing demands; takes calculated risks, asks for and offers help when needed; exercise discretion and sound judgment; is tactful and responsible for own actions. Adheres to work schedule and complies with leave management responsibilities.

Preferred Qualifications & Credentials
Education and/or Experience
1) Master’s degree in Public Health, Business or Public Administration

  • AA/EOE/Minorities/Females/Vet/Disability/E-Verify Compliant Employer.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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