||Assistive Technology Specialist
The purpose of this position is to provide assistive technology demonstrations, trainings, information referral, and electronic access to consumers to consumers, families, and service providers. The Specialist will also research policies, practices and procedures,
which facilitate or impede the provision of AT devices or services; conduct outreach activities; collaborate with other agencies; seek additional funding sources to support the assistive technology program.
The Specialist responds to inquiries and independently resolves matters of low to moderate complexity. Responsibilities require some judgment, resourcefulness, and originality, but diverse guides and precedents are usually available to apply or adapt to the
circumstances. Work effort has considerable impact on client services, program and project image, with potential legal liabilities.
Duties & Responsibilities
Responsibilities are functional in nature, and performed under general supervision. Specific tasks include, but are not limited to:
1) Demonstrate a wide variety of assistive technology devices and services that address the needs of people with all types of disabilities; be able to explain their use in the context of everyday living, recreation/leisure, education, employment, etc.
2) Perform clinical evaluation of consumer’s needs for assistive technology.
3) Provide training and technical assistance to program subcontractors, service providers, consumers, agency personnel and related groups regarding disabilities and assistive technology devices and services.
4) Set up exhibits and demonstrations at conferences, meetings and other venues. Make presentations to groups about assistive technology and related issues.
5) Conduct research for materials development and dissemination activities, create outreach materials (brochures/flyers/fact sheets) and produce basic information packets on specialized topics in alternate formats. Compile and keep current resource information
on products, directions for use, maintenance and funding sources for such products/devices.
6) Respond to requests for information and/or appropriate referral to other agencies or businesses.
7) Serve as a liaison for collaboration with non-profit partners, community organizations and interagency committees and commissions.
8) Provides productivity and program reports to the Center’s database manager and Program Manager, WVATS.
This position reports to WVATS Program Manager. Normally receives minimal instructions on routine work, general instructions on new assignments. Supervision of others is not required; however, sharing of knowledge with others and team participation is expected
in the role.
Activities are predominantly non-manual though some responsibilities require the occasional lifting of up to 40lbs. The incumbent must be able to effectively hear and communicate with others. Close visual acuity, the ability to adjust focus, identify and distinguish
colors, peripheral vision and depth perception are required in the job. Operates fax machine, PCs and other office equipment.
Works in standard office atmosphere with shared space and equipment. The noise levels are moderate in the office area where the position is located. Position also requires travel to various locations including schools, workplaces, and homes. Responsible to
know and comply with all safety procedures.
Education and/or Experience
1) Bachelor’s degree;
2) 2 - 4 years of experience working with individuals with varying disabilities.
3) Equivalent combination of education and experience.
Certifications, Licenses, Registrations
1) Valid driver’s license
Skills, Knowledge Abilities
1) Proficiency in using specialized hardware, software, peripherals and electronic communication systems.
2) Strong oral and writing skills with emphasized attention to detail and accuracy.
3) Ability to work efficiently and effectively with minimum supervision.
4) Ability to effectively present information in one-on-one situations, small groups, and large groups of consumers and professionals.
5) Ability to rapidly learn academic, administrative and organizational policies and procedures within the affected work area and to interpret and apply these policies to unique work situations.
6) Ability to read and comprehend simple instructions, short correspondence, and memos.
7) Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
8) Knowledge of programs and services available to persons with disabilities.
9) Knowledge of computer equipment, including proficient use of personal computers and software applications.
10) Ability to travel to off-site locations that may not be available via public transportation. Travel may include overnight stays.
11) Knowledge of the Americans with Disabilities Act, the Rehabilitation Act and other laws pertaining to disability and assistive technologies.
1) Technical skills – Strives to continuously build knowledge and skills; pursues training and development opportunities; assess strengths, weaknesses, and shares expertise with others.
2) Problem solving – Gathers and analyzes information, identifies problems, develops alternatives, uses reason even when dealing with emotional topics and works well in groups and resolves matters timely.
3) Internal & External Customer Service – Manages difficult or emotional matters with objectivity and openness; responds promptly to needs and requests for service and assistance; meets commitments and dates, notifies others if change occurs; provides, solicits
and applies feedback; and builds goodwill through balanced contributions, positive approach, respect and support of others.
4) Communications – Demonstrates group presentation skills, participates in meetings, listens and gets clarification, is responsive and speaks clearly and persuasively in positive and negative situations. Writes and edits clearly and informatively, varies style
to meet needs, presents numerical data effectively, and able to read and interpret written information.
5) Organizational Support – Aligns work and develops strategies to meet organizational goals; seeks to improve and promote quality; demonstrates accuracy and thoroughness; and upholds organizational expectations and values.
6) Self Management – Responds to management direction; resourcefully adapts to changes in work environment and circumstances; responds well under pressure and manages competing demands; takes calculated risks, asks for and offers help when needed; exercise
discretion and sound judgment; is tactful and responsible for own actions. Adheres to work schedule and complies with leave management responsibilities.
Preferred Qualifications & Credentials
Education and/or Experience
1) Master’s degree
2) Experience working with current assistive technology software and devices in the areas of computer access, cognitive supports, communication, low vision, deaf/hard of hearing and environmental controls.
3) RESNA-certified Assistive Technology Professional (ATP). (Willing to train a qualified applicant)
- AA/EOE/Minorities/Females/Vet/Disability/E-Verify Compliant Employer.
- Please view Equal Employment Opportunity Posters provided by OFCCP
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure
is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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