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Requisition Number 20-0011
Post Date 2/3/2020
Title Marketing Support Representative, Hoover
City Hoover
State AL
Description Do you like working with people? Would you like to be involved with advertising and scheduling group events?
The Market Support Representative helps retain current VIVA Medicare members and generate new ones, handles walk-in traffic within the retail store, coordinates group meetings and phone enrollments, and supports management and sales agents with sales and retention efforts. This position is required to perform all job functions within the framework of Centers for Medicare and Medicaid Services (CMS) marketing guidelines. This position will travel to locations within the VIVA Health service area through a reliable means of transportation insured in accordance with Company policy.
Requirements REQUIREMENTS:
• Bachelor’s Degree or equivalent job experience
• 1 year experience in Public Relations, Marketing, or health insurance
• Valid driver's license in good standing
• Current State of Alabama Department of Insurance Producer License or eligible for licensing in AL within 90 days of employment
• May require significant face-to-face member contact, with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Excellent oral communication and presentation skills; ability to work in a fast paced, high energy environment with minimal supervision; enthusiasm and patience to educate Medicare beneficiaries with clear and accurate information
• Ability to assist in coordinating events and Marketing activities within the designated Market
• Possess technical skills sufficient to operate a desktop, laptop, and iPad in the retail store and from the field
• Ability to self-educate and maintain a thorough knowledge of Medicare marketing requirements of the Health Plan, the State Department of Public Health, the State Department of Insurance, and Centers for Medicare and Medicaid Services
• Interpersonal skills in activities such as: presentations, staff training, problem solving, networking, and strategic planning
• Excellent organizational and time management skills to ensure sales events are properly scheduled and staffed, correct information and materials are provided to Medicare-eligible individuals, and proper feedback is consistently supplied to management
• Ability to be flexible, adaptable, and work effectively in a variety of settings
• Proficient in Microsoft Office suite of products
• 3 years’ experience in Public Relations, Marketing, health insurance, or with the elderly population
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An Equal Opportunity Employer