Job Details

Requisition Number 17-0587
Post Date 3/6/2018
Title Supported Employment Specialist
City Chicago
State IL

Join us in changing people’s lives!  Thresholds is a community mental health agency, which serves individuals with serious mental health needs within the community.  We assist our members with independent living skills, coping skills, crisis intervention, medical, housing and benefits.

Thresholds, a national leader in mental health services, is a recipient of the Chicago Tribune “Top 100 Workplaces" for four consecutive years and a 10-time winner of Chicago’s “101 Best and Brightest Companies to Work For".   Through our more than 75 Chicagoland locations and 30 innovative programs, Thresholds provides healthcare, housing and hope for over 15,000 adults and youth.

The Supported Employment Specialist works with all members on their team who would like to or are thinking about obtaining a job by following the components of the Supported Employment Evidence‐Based Practice (SE EBP). Assisting members in obtaining and maintaining employment that is consistent with their vocational and recovery goals is at the core of SE. Specialist will be required to spend at least 60% of direct service time in the community to engage and support consumers, family members, and employers


  • Learns about and embrace the core values of Supported Employment Evidence Based Practice (SE EBP): Eligibility is based on member choice, SE is integrated with mental health treatment, competitive employment is the goal, the search for a job begins rapidly, job finding is individualized, and follow‐along supports are continuous.
  • Discusses and encourage the realization of work as central to the recovery process when talking with members, staff, employers, funders, and advocates.
  • Assesses members’ vocational functioning on ongoing basis utilizing back‐ground information, personal preferences, and work experiences.
  • Assists members in job development and job search activities directed toward positions that are consistent with the needs and interests of members on his/her caseload and/or team, following the principles and procedures of SE EBP.
  • Provides individualized, time unlimited follow along services to assist consumers in sustaining employment.
  • Provides education and support to employer, as agreed upon by the member, which may include negotiating job accommodations and follow along contact with the employer.
  • Provides outreach services as necessary to consumers when they appear to disengage from the service. Maintains some contact with consumers even without a vocational focus if necessary to sustain engagement.
  • Meets regularly with treatment team members to coordinate and integrate employment services into Thresholds’ service plan. This requires direct supervision of a QMHP or LPHA in cooperation with the member, their families, the psychiatrist, collaborating agencies and others as necessary.
  • Draws up the individual employment service plan with the consumer, case manager, and other treatment team providers and updates it quarterly. Completes all assigned paperwork accurately, thoroughly and in a timely fashion, this may include DRS, DMH, and Thresholds research.
  • Meets required billing targets and completes all documentation within assigned time frames.
  • Other duties as assigned.


  • May be required to work a flexible schedule including evenings and weekends.


  • Bachelor’s degree in mental health, social services, or business (e.g., marketing, human resources, communications, public relations) with the aptitude to engage both consumers and employers in obtaining and maintaining rewarding employment.
  • Experience may be substituted at supervisor’s discretion.


  • Knowledge and experience in job development, job marketing and job securing.
  • Working knowledge of a brand range of occupations and jobs.
  • Knowledge of long term mental illness, including treatment and medication, and the impact of illness on vocational functioning preferred.
  • Computer efficiency, including ability to use email, navigate and enter notes into electronic medical records is required.
  • Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every 6 months.
  • May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier’s requirements. Subject to annual Department of Motor Vehicles license verification.


  • Current and valid Driver’s license.
  • Must be fluent in American Sign Language


  • Ability to travel and maneuver between Program locations.
  • Light work: Exerting up to 20 pounds of force occasionally and/or a negotiable amount of force constantly to move objects.
  • The worker is subject to both environmental conditions: Activities occur inside and outside.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here
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