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Job Details

Requisition Number 17-0179
Post Date 7/17/2017
Title Director of Sales
Property Radisson
City San Diego
State CA
Description • Monitor sales staff performance to ensure that goals are met.
• Provide staff with assistance in performing difficult or complicated duties.
• Hire, train, and evaluate personnel.
• Prospect and qualify new business by conducting regular market drives, utilizing reports such as Hotelligence, In-house guest lists, Industry Publications, etc.
• Pro-actively solicit new accounts for assigned hotel by making face-to-face sales calls in the assigned market on a regular basis as appropriate.
• Accountable for building base business within assigned segments.
• Respond to sales leads as provided by the hotel(s), client referrals, CVB leads.
• Ensure the prompt servicing of accounts.
• Attend company meetings to exchange product information and coordinate work activities with other departments.
• Prepare weekly sales report listing daily efforts, including a summary of all definite and tentative business booked along with any cancellations and/ or lost business.
• Responsible for achieving budgeted corporate and group segment goals as established in the business plan.
• Assist hotel staff with training on current marketing programs, new corporate accounts, etc.
• Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history.
• Identify and analyze competitor hotels both locally and regionally.
• Report any new market intelligence or trends including changes to competitor’s strengths/ weaknesses.
• Prepare and update a sales action plan indicating all future efforts, goals and objectives outlining weekly sales efforts in a planned, organized realistic plan to develop and grow hotel’s penetration within the assigned segment.
• Create and execute the annual marketing plan addressing sales strategy, deployment and knowledge of competitor hotels.
• Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region.
• Build networking opportunities and represent the hotel’s interests in local issues by regularly attending local Chamber of Commerce, Convention & Visitor’s Bureau, hotel associations, and trade shows.
• Perform work duties in accordance with Pinnacle safety and security policies and procedures as well as OSHA and applicable state and federal regulations.
• Represent Pinnacle’s values on a daily basis: Integrity, Professionalism, Teamwork, Quality, Leadership, and Appreciation.
Requirements • Bachelor’s Degree in business or hospitality related field preferred.
• Minimum of 4 years of experience in the hotel industry in a sales capacity.
• Minimum of 2 years of experience in a supervisory role.
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