Available Positions

Job Details

Requisition Number 18-0165
Post Date 6/18/2018
Title Bell Staff/Van Driver
Property Doubletree Austin Northwest Arboretum
City Austin
State TX
Description • Smile, acknowledge and greet guests promptly in a courteous and professional manner.
• Shuttle hotel guests in the hotel van/vehicle to and from the airport and/or local destinations.
• Communicate with Front Desk to exchange information and receive requests for passenger service.
• Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
• Transport guest luggage from the point of arrival at the hotel to their assigned rooms and assist with departures and room changes as needed.
• Maintain cleanliness of the bell stand, lobby, and baggage area.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other questions about the local area.
• Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
• Perform routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water and notify manager of any vehicle problems.
• Perform work duties in accordance with hotel safety and security policies and procedures as well as OSHA regulations.
• Represent Pinnacle’s values on a daily basis: Integrity, Professionalism, Teamwork, Quality, Leadership, and Appreciation.
Requirements • High school diploma or general education degree (GED) preferred
• Minimum of 1 year of experience in a driving role preferred
• Prior guest service experience
• Valid state driver’s license and clean driving record
• Must be 25 years of age or older to drive guests
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