Job Details

Requisition Number 13-0122
Post Date 7/26/2013
City Downtown San Jose
State CA
Description Director of Community Services
Momentum for Mental Health

The Organization

The mission of Momentum for Mental Health is to help individuals achieve mental and emotional health, discover and reach their potential, and fully participate in life. Implicit in Momentum’s mission is the need to reduce stigma and to advocate on behalf of individuals with mental illness.

Momentum for Mental Health (Momentum) is the largest nonprofit provider of mental health services in Santa Clara County. They provide comprehensive programs and services for adults, older adults, and transitional-age youth who have a severe mental illness. Each year, over 4,000 Momentum clients participate in a wide array of programs and services, including outpatient, residential, day rehabilitation, employment and supported housing. Momentum has 400 employees and 200 volunteers representing over 50 cultures, languages and dialects. Staff and volunteers strive to provide easily accessible, culturally competent services to a diverse array of consumers.

Momentum has a $28m budget, locations throughout Santa Clara County, and deep roots in the community. The staff, volunteers and clients of Momentum believe that people affected by a mental illness can, and do, recover. The focus is on people’s strengths, potential and competence. Momentum staff believe that hope is also a very important element in achieving recovery. Momentum clients and the broader community are served with integrity, dedication, compassion and excellence. Click here to learn more about Momentum for Mental Health.

The Opportunity

This is an opportunity for a talented mental health services executive to help lead one of Northern California’s most respected and impactful mental health care agencies. Responsible for all of Momentum’s outpatient services, the Director of Community Services leads a management team of five, reports directly to the President and Chief Executive Officer, and functions as a member of the senior executive team.

Community based mental health care in California is in a period of rapid change, as organizations respond and adjust to the challenges and opportunities brought about by health care reform. A central theme of this reform, which includes mental health and substance use systems, is increased accountability. Navigating these uncharted waters will be a key responsibility of the Director of Community Services, who will work closely with other members of the senior executive team in planning for Momentum’s future. Momentum’s strategic plan calls for strengthening the use of metrics and data to ensure high quality outcomes, and for an increased focus on the integration of Momentum’s services with primary health care and substance use services.


The Director of Community Services leads and directs the delivery of high quality, cost effective outpatient care in all service settings, consistent with Momentum’s mission and in accordance with agency, payor and regulatory requirements.

The Director of Community Services leads a talented management team comprised of the Associate Director, Alameda Site Programs, and Managers of Employment Services, FSP Adult Services, R.E.A.C.H. Program, TAY, FSP-TAY, and East Outpatient Services. Together, this team is responsible for serving over 2.500 clients annually, and accountable for expenses equal to half of Momentum’s annual budget.

Specifically, the Director of Community Services is responsible for the following:

• Strategic Direction
Lead the community services management team in the development and implementation of strategies and plans in alignment with the overall Momentum strategic plan. Ensure ongoing assessment of current programs, administration and structure, and identify needed changes and updates.

• Leadership
Develop and support a cohesive, collaborative and effective management team, Provide leadership to associate director and program managers with budgetary, staff, service, and facilities issues and provide coaching for improved delivery outcomes. Ensure a safe, productive and enjoyable working environment for staff and clients.

• Financial & Administrative Management
Participate in fiscal management, budget development, and payor and contract negotiations. Review and report on expense and revenue targets, productivity, and income and expense concerns. Working with HR staff, oversee personnel processes, including interviewing, hiring, orientation, training, development, supervision, staff evaluations, and disciplinary actions.

• Programmatic Impact
Assume accountability for programmatic success of outpatient services, including ensuring that outcomes are set, measured, met or exceeded. Oversee continual assessment of program relevancy and sustainability, and stay well informed on trends in outpatient mental health services,

• Compliance
Provide supervision, guidance, and support to managers to ensure licensing, accreditation, regulatory and agency requirements, including facility, clinical records, documentation standards, financial records and program assets, are maintained. Ensure consistent adherence to service standards, and program compliance.

• External Relations
Serve as an effective spokesperson for Momentum and its outpatient programs. Effectivley interface with Santa Clara County Mental Health Department, California State Department of Mental Health and other stakeholders, and represent Momentum to clients, families and the general public.

Professional Experience/Qualifications
Candidates should possess a strong suite of management and leadership skills and the experience required to acquire them, including:

Education and Licensure
• Masters or Bachelor’s degree in a related field.
• Current licensure from the California Board of Behavioral Sciences (BBS) as a Licensed Marriage, Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW); or current licensure from the California Board of Psychology (BOP) as a Licensed Psychologist (PSY.)

Experience, Skills & Knowledge
• Ten+ years of progressively responsible experience in a mental health or social services setting, with substantial experience in direct care with individuals with mental illness.
• A minimum of five years in a management role, including oversight of clinical service provision.
• Broad knowledge of clinical techniques for assessment, treatment, and rehabilitation of people with mental illness and the ability to work from a strengths-based, harm-reduction, social rehabilitation model.
• Strong planning skills and comfort with metrics, data analysis, and outcomes evaluation.
• Outstanding communications skills with strength in interpersonal and external relations.
• Strong financial management skills and the proven ability to manage budgets with multiple funding streams. Prior experience managing a budget of $5m+
• Proven ability to work effectively with persons of different value systems, ethnicity, cultural backgrounds, language capabilities and disabilities.
• Genuine compassion for clients and exemplary customer service and care in the execution of all duties and interactions.

A competitive compensation package will be made available to the qualified candidate.

To Apply:
Leadership Search Partners, an executive search firm, is conducting this search on behalf of Momentum for Mental Health. Interested candidates should apply via email by sending a letter outlining qualifications, salary history and resume as Word or PDF documents to with Momentum Search in the subject line.

No phone calls, please.
Apply On-line
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Momentum for Mental Health
438 North White, Road, San Jose, CA 95127
Phone: (408) 254-6828 | Fax: (408) 259-2273


  Momentum for Mental Health