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Job Details

Requisition Number 19-0186
Post Date 7/15/2019
Title Production Technology Manager
City Sioux Falls
State SD
Description

Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. By 2025, Midco will deploy 10G, the next great leap for broadband – while also expanding its fixed wireless network to rural areas. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

  • Free and discounted Midco services
  • Tuition reimbursement
  • Support of employee involvement in the communities we serve
  • Employee referral program
  • Wellness programs

Visit MidcoCareers.com to learn about employment opportunities and apply today.

JOB PURPOSE:

Supervise all functions and activities of the production team to ensure optimal technical performance of Production, Midco Sports Network and Creative Services by providing technical services including designing, maintaining, installing and troubleshooting production equipment.  

KEY FUNCTIONS:

  • Lead, develop, and supervise the production technology team capable of carrying out the essential elements of Company and departmental strategy, standards, policies, and procedures.
  • Supervise staff and activities and engage in all aspects of production technical services by setting attainable goals and objectives with follow through to successful completion. 
  • Provide technical services including maintenance, troubleshooting, engineering, technical planning and operations management for Production, Midco Sports Network and Creative Services, with the ability to train others.
  • Evaluate, test and install new production related software and equipment.
  • Compress, digitize, duplicate and store audio video data.
  • Maintain inventories of audio and video assets (tapes, discs, digital files, etc.) as well as all related supplies.
  • Monitor incoming and outgoing video to ensure quality and notify customers and the production team of issues.
  • Partner with a number of departments including, but no limited to: Advertising Sales, Traffic, Network Operation Center and Corporate Engineering to ensure the quality, accuracy and timely insertion and playback of television commercials.
  • Understand, manage and keep apprised of the technical requirements associated with SD and HD advertising insertion. 
  • Oversee all encoding processing including the centralization of the encoding process.
  • Serve as quality control by monitoring all incoming spots and spots currently airing (including audio).
  • Successful use transcoding software and hardware.
  • Responsible for all Video on Demand (VOD) Clear Leap content insertion.
  • Serve as a liaison between the Production team and the Technology team regarding Sea Change related items.
  • Monitor and respond to inquiries regarding content viewed by subscribers.
  • Manage the daily advertising activities including reviewing insertion schedule to identify and replace missing commercials and correct timing errors.
  • Function as an effective team leader by developing and directing staff and creating a positive work environment.
  • Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

  • A team player with strong communications and presentation skills with the ability to communicate with people across all levels of responsibility.
  • Communicate effectively and professionally in all forms of communication with internal and external customers.
  • Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
  • Support the mission, vision, and values of Midco. Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
  • Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
  • Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
  • Multi-task without loss of efficiency or composure.
  • Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customers and leadership. 
  • Adhere to and actively follow Midco policies and procedures.
  • Maintain regular attendance to be available to provide direction and communication to team members
  • Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

  • High School Diploma or GED required.
  • Bachelor’s Degree preferred
  • Experience with video engineering and audio, acoustical engineering as well as various audio/video formats and standard preferred.
  • Strong understanding of digital workflows, transcoding systems and digital video encoding systems is required.
  • Experience working with analog, digital and HD video is required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

  • The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 60 lbs.
  • The noise level in the work environment is moderate to loud.
  • Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, or any other characteristic protected by law.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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