Job Details

Requisition Number 17-0108
Post Date 11/1/2017
Title Director, Business Intelligence
City Austin
State TX


Under the general direction of the CIO, the Director of Business Intelligence Services leads the team responsible for strategic and tactical business intelligence activities for FirstCare Health Systems.


• Develop and implement plans for improving business intelligence at FirstCare

• Work with business stakeholders to define and improve standardized and adhoc reporting capabilities.

• Work with power users of the reporting tools to advice on best practices for the Business Intelligence reporting.

• Provide leadership to the Data Integration and the Information Delivery teams.

• Work business units to refine requirements processes and improve the intake, development and delivery of reporting services.

• Manage the reporting and analytics platform(s) and associated software to ensure that scheduled jobs are successfully run and analytics data aligns to timeliness / completeness requirements.

• Working with database administrators to ensure that databases feeding the reporting platforms are tuned for optimal performance.

• Managing the day to day activities of the Data Integration and Information Delivery leadership to develop a team that meets and exceeds expectations.

• Coach and develop team in best practices.

• Implement process, procedures and practices to implement data governance and data documentation deliverables.


• Will have total team size of 10-15 employees and multiple contractors. Will have two manager reporting to this position.

• Full people management responsibilities including performance management, salary administration, staffing.

• Planning, assigning, and directing workloads of subordinate employees.

• Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.

• Personnel issues to include evaluating of employee performance; administration of performance related issues; addressing of employee complaints; and resolving department employee relation issues as needed.

• Recruitment responsibilities to include interviewing, hiring, and training of new employees as needed.




• Either a 4 year degree or 7-8 years of experience in business reporting and Analytics, preferably in healthcare.

FirstCare Health Plans is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetics or any other basis prohibited by law.

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