Job Details

Requisition Number 18-0069
Post Date 1/24/2019
Title Market Leader (Branch Manager) - Benton
City Benton
State TN

Thank you for your interest in a career at First Volunteer Bank (FVB). At FVB, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can expect additional opportunities to help them build a long and lasting career. If you are focused on results, dedicated to quality, strength and integrity, love working with people, and possess the drive to succeed, then we may be the bank for you.

As a First Volunteer Bank (FVB) Market Leader, you would be infinitely more than just a branch manager.  You will be a LEADER in the branch and a LEADER in the market where the financial center resides. FVB Market Leaders lead branch staff in developing and retaining long-term, profitable customer relationships while maximizing financial center growth by managing both the day to day operations and long term performance of the financial center and its employees.  Market Leaders hire, coach, conduct performance reviews and provide performance counseling for employees as needed.  They also drive financial center growth by demonstrating strong individual sales performance and building a diverse and profitable network of centers of influence within the community they serve.

Job Duties and Primary Responsibilities

Market Leader responsibilities include, but are not limited to the following:

  • Represent First Volunteer Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
  • Maintain an operationally efficient and compliant branch while growing the customer base of the financial center.
  • Conduct outside sales efforts that align with market opportunity to generate new business clients, while retaining and deepening and enhancing existing consumer and small business relationships.
  • Provide leadership and staff development by demonstrating and coaching and teaching First Volunteer Bank’s retail sales process.
  • Develops and maintains a leadership role in the community through strategic community involvement to further enhance First Volunteer Bank’s image and expand opportunities for business development.

Required Qualifications

  • High school diploma or GED

Skills and Competencies

  • Excellent communication skills (critical thinking and listening skills)
  • Stellar customer service skills
  • Demonstrated successful sales and sales management experience.
  • Ability to learn and follow financial center operation and security procedures.
  • This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to ( for more information.
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