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Requisition Number 18-0046
Post Date 9/17/2018
Title Sr. IP Network Engineer
City Jonesboro
State AR

Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Since then, Ritter has become a regional telecommunications provider delivering a broad and competitive range of communications products and services to businesses and residents in Northeast and North Central Arkansas and West Tennessee.  By providing our Business Services customers with the most innovative and integrated technology and services, we’re dedicated to reducing their costs and maximizing their profits with customized connectivity solutions. Our Residential Services customers enjoy lightning fast Internet speeds, cable TV and HDTV and reliable local and long distance phone service. Our services are delivered and supported by a dependable team of local industry experts

We are looking for a Senior IP Network Engineer to join our team.

General Summary:       

The Senior IP Network Engineer is responsible for technology evaluation, equipment standardization, network architecture and service development on the Ritter Communications IP network.

Essential Job Functions:

  • Evaluate and standardize technologies and architectures in relation to the infrastructure and service needs of Ritter Communications;
  • Negotiate with vendors as well as generate quote requests and orders;
  • Attends various meetings with management, departments and vendors to ensure company objectives are met. Participates in inter-departmental planning meetings to coordinate and communicate activities related to the successful completion of projects;
  • Work closely with other engineering teams, network and field technicians, product development and OSS teams to design and roll out new data infrastructure, technologies and services;
  • Work closely with Product Management to ensure successful delivery of all technical components of new services and service enhancements;
  • Work closely with NOC personnel to develop handoff documentation and training packages to ensure new technologies and services are supportable by the operations group;
  • Configuring and commissioning network elements;
  • Running technology and service trials;
  • Travel required to project areas and job sites.

Knowledge, Skills, and Abilities:

  • Demonstrated in-depth knowledge of modern service provider data networks, technologies and protocols such as IS-IS, OSPF, BGP4, MPLS, MPLS-TP;
  • Demonstrates knowledge and the ability to design Layers 1, 2, and 3 of the OSI model;
  • In depth knowledge of service providing routing hardware, software, protocols and configurations such as Nokia (ALU), Cisco, and Juniper;
  • Strong working knowledge of IP security architecture and protocols;
  • Solid experience in designing and supporting IP networks for voice, data and video in a Service Provider environment using SIP, MGCP, RTP, Multicasting, and Unicasting;
  • Working knowledge of QOS technology involving Diffserv, Traffic Queuing and Policing;
  • Skill in troubleshooting, problem identification and resolution;
  • Skill in oral and written communication with the ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
  • Skill in reading and interpreting technical documents such as vendor deployment guidelines, white papers and configuration manuals;
  • Ability to both work independently as well as in a team environment;
  • Ability to organize and prioritize multiple work assignments;
  • Ability to pay close attention to detail;
  • Ability to make sound decisions using information at hand;


Education and Experience:   

Bachelor’s degree in Electrical Engineering, Computer Networking or related field plus six years of related experience or an equivalent combination of education and experience.


Ritter Communications is an equal opportunity and affirmative action employer; all qualified candidates are encouraged to apply.  M/F/D/V.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, pension plan, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

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