Job Details

Apply Online
Send This Job to a Friend

Requisition Number 16-0001
Post Date 1/12/2016
Title Refugee Resettlement Volunteer Manager
City Numerous
Refugee Resettlement Volunteer Manager

Member service period starts upon enrollment (between October 1, 2015 to September 30, 2016)
Service period completed after 11 months (1700 hours)

Domestic and Foreign Missionary Society
Episcopal Migration Ministries (EMM)
815 2nd Avenue, New York, NY 10017

One member to be posted in each of the following ten locations:

• Tucson, AZ – Refugee Focus
• Los Angeles, CA – Interfaith Refugee & Immigration Services of the
Episcopal Diocese of Los Angeles
• Miami Springs, FL – Episcopal Migration Ministries
• Boise, ID – Agency for New Americans
• Wichita, KS – Episcopal Wichita Area Refugee Ministry
• New Bern, NC – Interfaith Refugee Ministry
• Wilmington, NC – Interfaith Refugee Ministry
• Chattanooga, TN – Bridge Refugee Services
• Knoxville, TN – Bridge Refugee Services
• Seattle, WA – Episcopal Diocese of Olympia Refugee Resettlement Office


The EMM AmeriCorps program will provide the refugee resettlement agency with a full time member devoted to volunteer management. The member will help increase volunteer involvement in the refugee resettlement process and help provide refugees with the services and support they need to successfully begin their new lives in the U.S.

The member will help lead the resettlement agency through adoption or enhanced implementation of effective volunteer management strategies that will positively impact agency volunteer culture, planning, and training. The members will be responsible for volunteer program planning, task completion, and reporting on volunteer activities to ensure consistency and stability for the volunteer program. The member will strive to achieve positive feedback from volunteers on their service experience and to expand the overall volunteer base.

Direct services provided by an expanded volunteer base will impact the economic opportunity, education, and quality of life of beneficiary refugees. The volunteers managed by the AmeriCorps members will have the opportunity to impact refugees by connecting them to ongoing support through social services, language lessons, GED and literacy classes, and medical services. They can respond to educational and occupational needs with mentoring and job coaching. These volunteers and the associated direct service hours represent a significant amount of human capital made available to the refugee resettlement agency. For refugee arrivals, struggling to orient and become self-sufficient in the United States, this human capital represents a tremendous amount of support in their movement toward stability and integration.
•Participate in core trainings on member role and on best practices in
volunteer management.
•Conduct an initial assessment of the agency volunteer program, in
consultation with local leadership and stakeholders.
•Develop a volunteer management plan that incorporates volunteer
management best practices, sets timelines, and establishes program targets.
•Maintain familiarity with refugee resettlement agency activities and how
volunteer resources can support them.
•Recruit, orient, train, and place volunteers for service at the resettlement
agency, in collaboration with program staff.
•Develop partnerships with community partners, faith-based organizations,
companies, neighborhood programs, and civic groups to recruit volunteers.
•Provide ongoing support and training to the volunteers being supervised.
•Create opportunities for volunteer feedback on their service experience and volunteer appreciation.
•Coordinate with local and national staff in the development and use of
evaluation tools to assess the success of the program and volunteer efforts.
•Institutionalize standard volunteer management practices in the resettlement agency.
•Participate in ongoing training opportunities offered locally, through the national office, and/or through AmeriCorps.


•University degree OR knowledge and skills gained through a combination of
work experience and continuing education
•Familiarity with refugee issues and US resettlement preferred
•Ability to operate effectively with diverse populations
•Effective interpersonal communication skills
•Experience managing others and delegating tasks
•Experience in a volunteer setting
•Experience with networking and community outreach
•Ability to serve effectively both independently and as part of a team
•Organizational skills and attention to detail
•Knowledge of Microsoft Word, Excel, and experience with database reporting

•Citizen, national, or lawful permanent resident alien of the United States
•Satisfactory completion of the National Service Criminal History Check

1,700 hours required by the end of the term of service; exact number of service hours per week will be determined by the service location and assigned activities. Some weekend and evening hours may be necessary.

•Pre-service orientation on local refugee resettlement; AmeriCorps service
requirements for members; position duties; and performance expectations.
•Training on best practices and successful models of volunteer management.
•Ongoing support through EMM volunteer coordinator network and with EMM
AmeriCorps peers around the US.

•Living allowance
•Health Insurance coverage
•Completion of 1,700 hours gives eligibility for the Segal AmeriCorps Education Award of $5730 for full time members.

Mid and final performance reviews; participation in regular local staff and supervisor meetings; weekly timesheets; quarterly reviews to assess service progress with local and national supervisors.

Primary: Resettlement Agency Director for each location
Secondary: Episcopal Migration Ministries Manager for Church Relations and Engagement Allison Duvall (Kentucky)

At no time may the member engage in any AmeriCorps-prohibited activities specified in the regulations § 2520.65 or Section IV.D 2.e of the AmeriCorps Provisions, including:

•Attempting to influence legislation.
•Organizing or engaging in protests, petitions, boycotts, or strikes.
•Assisting, promoting or deterring union organizing.
•Impairing existing service agreements for services or collective bargaining
•Engaging in partisan political activities or other activities designed to
influence the outcome of an election to any public office.
•Participating in, or endorsing, events or activities that are likely to include
advocacy for or against political parties, political platforms, political
candidates, proposed legislation, or elected officials.
•Engaging in religious instruction; conducting worship services; providing
instruction as part of a program that includes mandatory religious instruction
or worship; constructing or operating facilities devoted to religious
instruction or worship; maintaining facilities primarily or inherently devoted
to religious instruction or worship; or engaging in any form of religious
•Providing a direct benefit to:
1. A business organized for profit;
2. A labor union;
3. A partisan political organization;
4. A nonprofit organization that fails to comply with the restrictions contained
in section 501(c)(3) of the Internal Revenue Code of 1986 (except that
nothing in this section shall be construed to prevent participants from
engaging in advocacy activities undertaken at their own initiative); or
5. An organization engaged in the religious activities described above, unless
Grant funds are not used to support the religious activities.
• Conducting a voter registration drive or using grant funds to conduct a
voter registration drive.
• Providing abortion services or referrals for receipt of such services.
• Any other prohibited activities specified by the program as follows (if
• AmeriCorps members may not raise funds for living allowances or for an
organization's general (as opposed to project) operating expenses or
• AmeriCorps members may not write a grant application to the Corporation or
to any other Federal agency.

Those who believe they are qualified are encouraged to apply by clicking on the Apply Online link. In addition to completing the profile and submitting your résumé in the space provided, please submit a cover letter that includes at least three professional references. If you encounter a problem with this online procedure, please contact

The Episcopal Church Center is the office of The Domestic and Foreign Missionary Society (DFMS), the corporate body of the Episcopal Church. The DFMS is an equal opportunity employer and encourages applications from qualified members of groups protected against discrimination in employment under applicable federal, state and municipal laws as well as the Canons of the Church and resolutions of General Convention.
Apply On-line
Send This Job to a Friend