Job Details


Requisition Number 19-0004
Post Date 8/13/2019
Title Corporate Training & Development Specialist
City Westborough
State MA
Description We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout.

We care. We are committed to positive change. And that’s where you come in.

Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork.

Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.


Learning and Development Specialist
Primary Function:
Develops and delivers classroom-based and online (i.e. Webex, GTMeeting) training sessions for US and International populations. Creates curriculum and completes training related tasks that meet strategic business objectives in driving quality, customer service and effectiveness. Consistently evaluates opportunities for continuous improvement and proactive business partnership.
Key Responsibilities:
• Participates in learning needs assessments with organization and teams. Collaborates with US and International Training Team to align and ensure consistency in training processes and performance improvement initiatives.
• Designs eCW oriented training materials, ensuring sound adult learning and instructional design principles and methodologies.
• Develop and support reports for departments and training programs.
• Develops marketing campaigns for eLearning and classroom instruction to increase participation.
• Supports training team through evaluating effectiveness of programs.
• Provides on-going feedback to Employee Relations and management regarding trainee performance.
• Provides individual coaching and training to top talent and under-performing employees who need additional support.
• Assigns and updates training curricula requirements in the learning management system (LMS) for intended audience.
• May train other trainers and evaluate other trainer’s skills.
Requirements Position Requirements:
•Bachelor’s degree required with a minimum of five (5) years of Learning and Development experience with a focus on leadership skills in a corporate environment.
•Proven experience designing and delivering curriculum to adult learners in a business environment.
•Exceptional presentation and facilitation skills.
•Outstanding written and verbal communication skills.
•Experience with developing eLearning and short educational videos.
•Practical knowledge and application of basic Learning Management System platform.
•Ability to work in a multi-cultural, challenging environment with frequent interruptions, changing priorities and deadlines.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.
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