Job Details

Requisition Number 18-0002
Post Date 1/23/2018
Location Daymar Colleges Group - Campus Resource Center
Title Financial Assistance Coordinator
Part Time No
City Clarksville
State TN
Career Information We appreciate your interest in Daymar Colleges Group, LLC’s employment opportunities. At Daymar Colleges Group LLC, “We Change Lives One Person at a Time”.

What to Expect with the Online Application process:
Before you begin the online application process, be sure to:
-Allow up to 20 minutes to complete the online application.
-Have your e-mail address and an up-loadable version of your resume ready.
-Once you have up-loaded your resume, please complete a short questionnaire that will vary in length based upon the position.

Important Note:
Applications are accepted only for currently available job openings. If you are a current Daymar Colleges Group, LLC Associate, please use the UltiPro system via the “My Company” tab so that the recruiting department recognizes you as an internal candidate.

Equal Opportunity Employer:
Daymar Colleges Group, LLC is an equal opportunity employer and does not discriminate with regard to employment, promotion, pay or place of work because of race, religion, national origin, gender, sexual orientation, disability or age. Employment with the Company does not constitute a contract for any specific period of time. Any Associate is free to resign at any time with or without a reason, just as the Company may end an Associate’s employment at any time with or without a reason. The Company will, in compliance with the ADA, and in response to our dedication to the employment of qualified individuals with disabilities, accommodate essential job functions whenever feasible.
Description This is an experienced financial aid professional that has direct experience in ensuring the complaint processing of Title IV aid and other commonly utilized financial aid resources. Responsible for the compliant file review and packaging of fund sources; Assist the Executive Director of Financial services with the day-to day operations of the financial services department; Serves as the primary point of contact in the absence of the Executive Director of Financial Services.

MRA 1 – Administration. Reviews task completed by campus level financial services personnel for completeness and accuracy.

• Responsible for the review of uploaded documents and electronic records in CampusVue to ensure aid awarded and packaged is in line with federal, state, and local regulations.
• Provides interpretation of regulatory and compliance concerns related to Title IV, Veterans Administration, State funding and Institutional and other regulated financial resources.
• Notifies campuses of irregularities, additional actions, and/or missing information/documentation using the CampusVue.
• Responds to inquiries from Area Financial Services Directors and other campus personnel concerning student accounts.
• Provides guidance to financial services personnel on complex financial aid awarding/packaging issues.
• Compliantly evaluates and process verifications, professional judgments, and dependency overrides in accordance with Title IV regulations and Daymar Policies and Procedures.
• Ensures that all financial aid disbursements are accurate
• Monitors Expected Cash disbursements to ensure they are received timely to maximize cash flow.
• Monitors cash balances; follow up with campuses to address/rectify
• Batches and reconciles all regulated fund sources in CampusVue for posting by Cash Management
• Review and correction of rejected originations.
• Works closely with Executive Director of Financial Services and Director of Cash Management to resolve issues.

MRA 2 – Customer Services. Provides internal/external customers with timely and appropriate responses to questions/requests

• Interacts with staff in a cooperative and professional manner.
• Timely responds to follow up inquires made by internal/external customers
• Reviews accounts for packaging discrepancies and GAPs in funding resources and notifies campuses.
• Collaborates with Cash Management to ensure reconciliation of student accounts from all fund sources.
• Collaborates with Area Financial Services Director on issues/concerns.

MRA 3 – Compliance . Maintains a presence and active involvements in training and implementation of process and procedures to assure compliance with Title IV, state, and local regulations.
• Maintain advance working knowledge of federal, state, and local regulations in respect to Title IV, Veterans, state, and institutional fund sources.
• Identify and train on financial services issues.
• Collaborates with Senior Management to ensure compliance with federal, state, and local regulations.
• Studies, understandings, keeps up-to-date on regulatory guidelines
• Maintains electronic files in accordance with federal and state regulations.
• Develops policies and procedures to enhance quality assurance activities.
• Assist with audits by retrieving, researching and responding to requested information.

MRA 4 – Technology. Utilize hardware and software in order to monitor, track, review and report.

• Retrieves and reviews all student aid records in the National Student Loan Data System (NSLDS).
• Reviews all Common Origination and Disbursement (COD) records for students/parents.
• Import/Export utilizing EdConnect and CampusVue.
• Utilizes CampusVue reporting to review, monitor, record, and track file review and packaging activities.
• Effective utilization of Microsoft Office Suite product.
Requirements The following job requirements represent minimum levels of education, experience, and competencies/abilities needed to perform this job successfully:

Competencies – Incumbent must (be) able to:
• Obtain and maintain access to commonly used financial aid software such as NSLDS, COD, and FAA.
• High attention to detail.
• Motivate a diverse workforce within the College.
• Project a professional image and provide outstanding customer service to our students, associates, and community.
• Keep commitments, meet deadlines, and achieve demanding results.
• Organize and execute around multiple priorities.
• Communicate effectively, verbally and written.
• Speak effectively to large and small groups of people exhibiting excellent verbal and written communication skills.
• Cooperate and collaborate as a member of a team.
• Demonstrate excellent listening skills.
• Use Microsoft Outlook, Word, Excel, and PowerPoint to prepare and maintain records, correspondence, reports, and other data.
• Work days, some evenings and some Saturdays if/when required.
• Attend meetings and training events, which may include occasional travel.
• Exhibit strong interpersonal and organizational skills.
• Exhibit strong attention to detail skills.
• Exhibit strong training and facilitation skills.
• Embrace and demonstrate on ongoing basis Daymar’ s core values of Continuous Improvement, Excellence, Innovation, Integrity, Respect, Service, Teamwork, and Having Fun.
• Promote positive associate relations at the College and treat all students, associates, vendors, and visitors with dignity and respect.

Bachelor’s Degree Required –Business Related

Master’s Degree Preferred –Business Related

Years of Experience: 3-5 years of direct experience with financial aid quality assurance duties and/or 5 years at Financial Services Director or above

Must be willing to relocate and work in Nashville or Clarksville, TN.

Physical Requirements – This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk, and hear. Also, normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds.

Mental Requirements – This job requires the ability to read, recall, write, and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently.

Environment – This job is normally performed in a clean, well-lighted, heated and cooled office area/classroom.

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