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Requisition Number 16-0194
Post Date 2/10/2017
Title Specialist I Payment Provider Payments
City Chatsworth
State CA
Job Posting Child Care Resource Center (CCRC)

Since 1976, CCRC’s mission has been guided by the belief that our social and economic future depends on the quality of a young child’s experiences. CCRC serves over 50,000 children and families each month in Northern Los Angeles and San Bernardino Counties.

We encourage the growth and development of children and their families through our creative, informative and supportive programs and services. The scope of our programs includes Subsidized Child Care, a Resource and Referral Network, Head Start and Early Head Start, Book, Toy and Resource Library, and our Family Child Care Home Education Network.

Be part of our team…

CCRC is looking for a Payment Specialist with a proven track record working with numbers and customer service. At CCRC we believe in teamwork, having fun and achieving success. That is where you come in and as a Payment Specialist at CCRC, you play a key role in guaranteeing that success continues by using your skills to ensure payments are accurately and timely to our providers. General Summary: Under general supervision, the Payment Specialist will be responsible for reviewing, analyzing and processing child care provider payments on behalf of parents participating in California subsidized child care programs. To be successful, you will need: • Minimum high school diploma or equivalent and one year post-high school education plus one year related banking, customer service, or accounting experience, or two years equivalent work experience. Associate of Arts Degree preferred. • Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with participating families and providers. • Demonstrated proficiency and experience with Windows-based programs and data entry. • Flexibility to changes within the department. • Strong organizational skills and the ability to complete assignments under tight deadlines, even when there are competing requirements and changes in assignments. • Ability to converse, write and/or translate in Spanish, as well as English, preferred. • Ability to maintain professional and cooperative, diplomatic working relationships with co-workers, supervisors, and the public to work as part of a team, and collaborate with co-workers. • Ability to maintain all assigned workflow and a high level of customer satisfaction in a fast paced working environment. • Automobile, California Driver’s License and auto liability insurance required. Keys areas of responsibility include the ability to: Within the team structure, provide payment services to subsidy providers, which include the following responsibilities:  Analyze, review and process child care provider payments, including the processing and tracking of adjustments into the payment database. Includes processing monthly workload for open positions.  Perform a complete review of the submitted attendance record prior to processing payment. Includes notification to case management when inconsistencies are found in the usage of child care.  Verify attendance record information with providers when necessary.  Provide support and technical assistance to providers and other agency staff via e-mail, in person, or over the phone, while documenting all interactions. Issue Provider Pay Cards. Offer technical assistance to agency departments.  Develop and maintain knowledge and clear understanding of program regulations, guidelines, Title V, Regional Market Rate ceilings, and LA County Stage 1 Contract.

CCRC is a one of the largest and widely respected non-profits in California. We cultivate child, family and community well-being through our creative, informative and supportive programs and services. Our 700+ member team serves over 35,000 children and families each month in Northern Los Angeles and San Bernardino Counties.

CCRC offers a comprehensive employee benefits package which includes:  Medical, Dental and Vision insurance, Life and Long Term Disability insurance, 403(b) plan, Flexible Spending Accounts, Paid Holidays including Winter Break, Paid Time Off, plus many other supplemental benefits such as, Credit Union membership and Professional Development Opportunities.

CCRC will consider for employment qualified applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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