Job Details

Requisition Number 19-0083
Post Date 4/30/2019
Title Salesforce Administrator/Business Analyst
City McLean
State VA

Capgemini Government Solutions (CGGS) LLC is seeking highly motivated and experienced Salesforce Administrator and Business Analyst to join our team in the DC Metro Area to support our government clients. As a Salesforce Administrator and Business Analyst, you will provide quality user experience with professional demeanor and excellent communication skills and work collaboratively in an agile environment to design solutions for government clients, including collaboration with developers.


The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGGS’ capabilities to serve our clients.


Job Responsibilities


As a Salesforce Administrator and Business Analyst, you will:


  • Provide development support to the client requirements via direct client interaction across a broad range of Salesforce applications.
  • Support the current team in building a cohesive, streamlined and quality solution.
  • Capture, evaluate and direct business requirements to create clear user stories and solution deliverable with the required information to identify the best to implement solution(s).
  • Evaluate business requirement and create clear business process and workflow.
  • Gather, synthesize and define business requirements, and convert requirements to code.


Basic Qualifications


  • U.S. Citizenship is required.
  • Eligible to obtain and maintain Government Security Clearance.
  • Bachelor's degree or 4 years of business experience.
  • 2-3 years’ experience in a related field.
  • Experience with 1-2 implementations of Salesforce, Sales Cloud or Service Cloud.
  • Experience with capture, evaluation and direct business requirements to create clear user stories and solution deliverables with the required information to identify the best to implement the solution(s).
  • Experience working in team-based delivery environment. 
  • Examples of developing business requirements for application.
  • Experience in using business process design applications such as Visio and SF Process Builder.
  • Strong expertise in configurations like creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, sharing settings etc.


Additional Qualifications

  • CSM certification.
  • Salesforce Administrator certification.
  • Hands on - experience with agile / scrum methodology.
  • 4 years of experience as a business analyst.
  • Consulting Cloud certifications (e.g. Sales, Service, etc.).
  • Experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.


Company Overview



A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high quality services to the U.S. Federal Government. Learn more about us at

Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees.


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

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