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Salesforce Business Analyst
Capgemini Government Solutions is seeking highly motivated and qualified individuals for a Salesforce Business Analyst for our government clients. As a Salesforce Administrator and Business Analyst, you will:
• Provide client requirements development support via direct client interaction across a broad range of Salesforce applications.
• Support the current team in building a cohesive, streamlined and quality solution
• Capture, evaluation and direct business requirements to create clear user stories and solution deliverable with the required information to identify the best to implement the requirement(s).
• Evaluate business requirement and create clear business process and workflow
• Provide quality user experience with professional demeanor and excellent communication skills
-gather, synthesize and define business requirements, and convert requirements to code
-work collaboratively in an agile environment to design solutions for government clients, including collaboration with developers
Basic Qualifications (Required):
-U.S. Citizenship required
-2-3 years experience in a related field
-Salesforce Administrator certification
-Experience with 1-2 implementations of Salesforce, Sales Cloud or Service Cloud
-Experience with capture, evaluation and direct business requirements to create clear user stories and solution deliverables with the required information to identify the best to implement the requirement(s)
-Experience working in team-based delivery environment
-Excellent verbal and written communication skills (including presentation development)
-Excellent problem-solving and collaborative skills
Demonstrate adherence to all the Salesforce.com best practices.
Referenceable examples of developing business requirements for salesforce.com application.
Experience in using business process design applications such as Visio and SF Process Builder.
Strong expertise in configurations like creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, sharing settings etc.
CSM certification or PMP certification
-hands on - experience with agile / scrum methodology
-4 years of experience as a business analyst
-Consulting Cloud certifications (e.g. Sales, Service, etc.)
-experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Managers, etc.
-Experience with Salesforce Communities
Capgemini, one of the world's foremost providers of consulting, technology, and outsourcing services, enables its clients to transform and perform through technologies. With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of $13.25 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high quality Capgemini services to the U.S. Federal Government. Learn more about us at www.capgemini-gs.com.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
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