Job Details

Requisition Number 17-0178
Post Date 7/26/2017
Title IT Service Transition Manager
City Indianapolis
State IN
Description Capgemini Government Solutions is searching for an IT Service Transition Manager to join our Aerospace team in the Indianapolis area.

• U.S. citizenship required
• Bachelors degree or equivalent work experience
• Build relationships with the Project and Program Management Community
• Support selected projects from the portfolio as agreed with sector contacts to negotiate the existing Service Integration processes
• Provide updates to Service Transition Reporting within the TMO on Project Checkpoint readiness
• Advise and assist the Projects on checkpoint and service readiness
• Attend and support checkpoint meetings
• Work with client project managers to provide and complete example/template documentation from within the existing client libraries
• Promote the Service Management perspective
• Assist with Service Support/ELS models
• Assist with SIA documents
• Provide IT service management recommendations
• Promote the TMO function
• Build the TMO knowledge of the challenges currently experienced in adhering with the SI process
• Feed improvement recommendations into the overall Service Transition Design team
• Highlight mandatory artefacts sign off processes/accountable people to project managers
• Provide advice and guidance on management of risks within the projects
• Feed into Program RAIDE log
• Support the increased resourcing capability requirements needed for future TMO growth
• Provide guidance on underpinning Service Management good practice RUN requirements
• Develop and expand the role as the TMO progresses through the Determine, Deliver, Run concepts

Company Overview

Capgemini, one of the world's foremost providers of consulting, technology, and outsourcing services, enables its clients to transform and perform through technologies. With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of $13.25 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

Capgemini has an entrepreneurial environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. Moreover, we offer a competitive benefits package that includes Health, Dental, group life, accidental death and dismemberment, short and long-term disability, group automobile, homeowners, and legal plan insurance. Additionally, we offer competitive salaries and a great profit sharing/401K plan.

Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high quality Capgemini services to the U.S. Federal Government. Learn more about us at

Capgemini GS provides equal employment opportunities (EEO) to all employees and applicants for employment. In addition to federal law requirements, Capgemini GS complies with applicable state and local laws governing nondiscrimination in employment.

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