| Requisition Number |
14-0213 |
| Post Date |
11/25/2014 |
| Title |
Dispatcher |
| City |
McDonough |
| State |
GA |
| Description |
To assist the Operations Mgr. in promoting efficiency and effectiveness within the inner workings of the DriveAway division by working closely with all administrative departments, overseeing field agents, handling customer service issues, and ensuring service standards are upheld.
Account Management: oversee the operations of and provide customer support for large accounts. Responsibilities include but are not limited to internal/external reporting, managing inventory, tracking resources, provide direction for the terminal manager working with the account to maintain profitability, solving administrative problems, serve as the main point of contact for all customer service related issues, and ensure service standards are upheld
Oversight of Field Offices: provide direction and support to field offices to ensure long term profitability. Responsibilities include but are not limited to serving as a primary contact for assigned terminals, providing load information upon request, solving administrative issues pertaining to assigned terminals, and ensure service standards are upheld
Dispatch: perform general duties related to dispatch. Responsibilities include but are not limited to writing up orders, order entry, ensuring loads are covered in a timely manner, completing dispatch functions in TMS, and filing paperwork.
Customer Service / Sales: perform general customer service / sales functions for non contract customers. Responsibilities include but are not limited to providing quotes, tracking shipments, communicating transport schedules, order entry, and establishing / maintaining relationships with existing and new clients
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| Requirements |
Excellent communication and problem solving skills.
Knowledge of AS400.
Microsoft Applications to include: Word and Excel
E-mail and internet navigation
Four year degree or higher preferred
Background in transportation a plus, but not required |
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Apply On-line |
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