Job Details

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Title Senior Military Personnel Specialist
City Fort Polk
State LA
Description Provides administrative support services to satisfy the
overall operational objectives. Serves as professional customer service specialist and achieves
customer satisfaction by delivering military HR services in a professional, courteous, and
timely manner. Possesses skill-level 3 technical proficiency across the full spectrum of
military human resources (HR) functional areas. Serves as Team Leader / first line supervisor
within a specific MPD work center. Coordinates with supported unit administrative personnel,
unit commanders, and other installation service providers. Conducts detailed briefings and
counsels Soldiers and Family Members in groups or individually on detailed HR procedures.
Performs as HR specialist within military HR work centers that may include Personnel
Records, Information Systems and Automation Support, In & Out Processing,
DEERS/Identification Card Management, Soldier Readiness Processing, Soldier Actions,
Promotion Processing, Reassignment Processing, Casualty and Line of Duty Management,
Administrative Services (including Official Mail and Distribution), Transition Processing,
Retirement Services. Demonstrates expert knowledge of HQDA governing directives, HR
policies, and installation operating procedures. Researches records, policy, directives,
regulations and/or other historical documents to verify accuracy of records or determine
benefits eligibility. Relies on experience and judgment to plan and accomplish goals.
Exercises creativity and latitude in executing delivery of HR services. Collects workload and
performance information using established quality control metrics. Monitors customer
satisfaction levels obtained via the Interactive Customer Evaluation (ICE) System. Conducts
informal, verbal counseling as required and provides input to the Program Manager regarding
employee duty performance.
Employees may be assigned job duties in and reasonably related to their assigned position
description. The Union agrees to work with the Company to update position job descriptions
if contract requirements change.
Requirements Minimum Experience / Education:
Requires 2-4 years of experience in U.S. military Human Resources.

Physical requirements can typically be characterized as active: Lifting, bending, sitting on the floor, climbing may be required in the position. Requires lifting or moving various pieces of equipment, maximum 40 lbs. Position may require work on hands and knees to conduct program activities.
Major Job activities and mental requirements:

Multiple concurrent tasks

Ability to perform under stress

Reading and comprehension

Writing

Problem solving

Confidentiality

Customer contact

Our Equal Employment Opportunity Policy:
Armed Forces Services Corporation (AFSC) is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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AFSC prides itself on serving warriors and families during their greatest times of need. But we are reminded daily, of the deep values boundless inner strength of those we serve. SPC Broesch and his family illustrate why we are so honored to serve the military community. Click More  to read full article.




   
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