Armed Forces Services, Human Capital Services, and Military Health

Job Details

Hot Req	No
Title	Congressional Inquiries Analyst
City	Arlington
State	VA
Description	The Congressional Inquiries Analyst serves as an action officer in the NGB Congressional Inquiry Division by providing factual, coordinated, and timely replies to written and telephone inquiries from Members of Congress, the White House, and their committees and staff. The following tasks are conducted in assistance to the Congressional Inquiries Branch Chief. Primary responsibilities of this position include: Receive a wide variety of written and telephonic inquiries from Members of Congress and the White House and record each inquiry received into the NGB LL internal database. Provide interim responses every 21 calendar days to the inquiring official until the final response is completed. Ensure that all inquiries are properly staffed and vetted to ensure the most accurate and up to date information is transmitted on behalf of the senior leadership at NGB. Establish and maintain contacts with staff of Congressional offices and within DoD, Army, the Air Force and the States and Territories. Maintain a current contact roster of the staff of Congressional offices and appropriate points of contact within DOD, the Army, the Air Force, and the States and Territories. Ensure all Privacy Act and Freedom of Information Act inquiries received by the Congressional Inquiries Branch Chief are in compliance with policy and provide a response to the Congressional Inquiries Branch Chief within 24 hours of inquiry.
Requirements	Required: • Bachelor’s degree • Active Secret security clearance • Demonstrated experience using software database and tracking systems • Experience performing inquiry management duties Preferred: • 2 years experience analyzing and responding to written inquiries • Excellent communication skills • Excellent writing and editing skills • Strong Interpersonal skills • Experience using Microsoft Office Tools Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements can typically be characterized as active: Lifting, bending, sitting on the floor, climbing may be required in the position. Requires lifting or moving various pieces of equipment, maximum 40 lbs. Position may require work on hands and knees to conduct program activities. Major Job activities and mental requirements: Multiple concurrent tasks Ability to perform under stress Reading and comprehension Writing Problem solving Confidentiality Customer contact Our Equal Employment Opportunity Policy: Armed Forces Services Corporation (AFSC) is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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