Job Details

Requisition Number 18-0006
Post Date 2/12/2018
Title VP High Reliability
City Chicago
State IL

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Vice President, High Reliability, for the Health Research and Educational Trust (HRET) located in our Chicago office.


The Vice President, High Reliability, is responsible for developing strategy and executing programming that supports AHA member organizations to implement and sustain evidence-based practices that improve safety, quality and well-being. As a clinical and strategic leader at HRET, this position will also be a key part of advancing the HRET research agenda that aims to accelerate the diffusion of innovation and the discovery of initiatives that will enable AHA member organizations and leaders to more efficiently achieve new levels of quality/safety/value for the U.S. healthcare system.

This position, in partnership with other teams across HRET and from across AHA would also be responsible for ensuring high satisfaction amongst funders such as federal government agencies and also partners, vendors and subcontractors. The Vice President will work extensively with external clients as well as organizations partnering with AHA on initiatives.

The Vice President will also provide content leadership for projects across HRET and AHA requiring clinical knowledge, measurement and data analysis, hospital and health system operational expertise, and the application of population health improvement methodologies to complex organizational challenges. 

Essential Functions

  1. Serve as a strategic leader and expert in health care quality improvement, safety and high reliability. Proactively lead the development of partnerships, programs, services and research in collaboration with the rest of the HRET executive management team, colleagues and staff, as well as across the AHA.
  2. Create and provide “hands-on” leadership to the project team for successful planning and execution of each program and initiative.  Establish and manage team functions, communications, systems, documentation, and procedures for the successful conduct and audit of programs and projects.
  3. Oversee the creation of educational and experiential training toolkits, change packages and other similar resources for innovation and improvement initiatives, including coordinating with the customers and partners regarding its content and structure; and coordinating with vendors responsible for content quality, creative elements, digital, virtual and/o print materials for the resource(s).
  4. Provide clinical perspective and lead quality and improvement projects and other programs and projects as directed, including but not limited to initiatives focused on: patient safety, health care acquired infection prevention, quality improvement collaboratives, HRET fellowship programs and others.
  5. Individually, and as a part of AHA/HRET leadership teams, contribute to the development of new strategic initiatives, business ideas, the selling of these ideas to potential funders or marketing to potential customers, and the implementation of these projects using design-based approaches and best-practice business planning.
  6. Assist with leadership of the HRET research agenda to find innovative models for care delivery and population health, particularly targeting patients with chronic disease, that will accelerate the diffusion of innovation to improve quality/safety/value for the U.S. healthcare system.
  7. Ensure the project team has sufficient resources in place to provide expert, timely support of program and project needs.  Manage those resources to ensure their effectiveness. Use data driven decision-making.
  8. Lead specific initiatives of the AHA Physician Alliance as directed by the AHA Chief Medical Officer. Work closely with AHA policy and the office of the Executive Vice President and AHA Chief Operating Officer on key initiatives.
  9. Contribute to the AHA Core Management Team to align work across AHA business units.
  10. Recruit, initiate and oversee participants for programs and projects.  Ensure that resources, systems, documentation, communication/marketing, training, monitoring, oversight, management and controls are in place and effective so that the projects go smoothly and that they comply with all relevant protocols.
  11. Communicate extensively with the President, COO and with peers so that they are aware of all key activities and issues that are being faced, or are anticipated, relative to program and project objectives.





  • Doctoral degree in clinical health studies.
  • 12 plus years of experience required with a minimum 12 years of experience in clinical care (i.e. nursing, pharmacy, and medicine).
  • Experience with healthcare: safety management, education, hospital operations experience, and/or quality improvement is required.
  • Working with national coalitions and/or federal government grants and contracts is preferred.
  • Business planning skills.
  • Knowledge Requirements: Knowledge of clinical care and its improvement, safety and health professional education best-practices. Knowledge of healthcare organization operations and how to implement quality improvement and safety efforts that create sustainable improvement. Knowledge of local, state and national improvement campaigns, coalitions and organizations. Extensive knowledge of data, measurement and systems thinking approaches to creating high reliability organizations. Knowledge of quality measurement and improvement techniques such as Baldridge, Six Sigma, or Lean.
  • Technical Requirements: Intermediate proficiency with computers and with Microsoft Office (Word, Outlook, Excel, PowerPoint). Ability to create and modify project budgets using Excel. 
  • Abilities Required: Ability to develop strategy and adapt to changes; to lead teams and collaborate with others; to work independently and as part of a team; to manage multiple projects and priorities and meet deadlines. Ability to influence others; to perform complex problem-solving; to quickly learn and to perform complex problem-solving. Ability to quickly learn.
  • Up to 30% travel.


We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!

The American Hospital Association (AHA) is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.

The AHA participates in the E-Verify Program.


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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