Job Details

Requisition Number 18-0015
Post Date 3/19/2018
Title Program Manager Population Health
City Chicago

The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking a Program Manager, Population Health, for Health Research & Educational Trust (HRET) located in our Chicago office.


The Program Manager, Population Health is responsible for developing projects plans to ensure for successful implementation and execution of assigned programs for Health Research & Educational Trust (HRET). This position will be a data synthesizer and critical thinker who can easily jump between developing a budget to designing a practical toolkit or guide for clinicians, hospital leaders, community stakeholder and others. Develops and maintains a wide variety of external partnerships and acts as the day-to-day liaison between a variety of external partners ranging from international foundations to on-the-ground clinicians. Collaborates within HRET’s matrixed organization to draw in the right expertise at the right time to support the work of the program, e.g. High Reliability, Research and Data Analytics, Communications and Finance. Works collaboratively across the AHA to advance initiatives and knowledge exchange that enhance value for American Hospital Association (AHA) members.

The Population Health practice area covers a set of diverse and timely priorities for hospitals and health systems that span: health equity and inclusion, community partnerships, patient family engagement, quality improvement across the care continuum and the innovative use of health care and non-health care data to improve the health of populations and communities.

The Health Research & Educational Trust is the not-for-profit research and education affiliate of the American Hospital Association. HRET’s applied research and innovation diffusion approach seeks to create new knowledge, tools and support that accelerates health care improvement by engaging health care leaders, providers and practitioners within the communities they serve. Our vision is to create a society of healthy communities, where all individuals reach their highest potential for health.

Essential Functions

  1. Develops, updates, and implements the project work plan for various internal and externally-facing programs. Supports the team with integrated program and project planning: annual program planning, alignment of program goals with project objectives, revising and updating of tasks, timelines, and deliverables as appropriate.
  2. Provides day-to-day oversight of all aspects of various programs. Provides and ensures effective communication with all stakeholders, including status reporting, risk management, issue resolution among all internal and external stakeholders, including coordination with other AHA components, subcontractors and consultants, and other participating organizations.
  3. Monitors and summarizes progress of programs which include, but is not limited to: designing spreadsheets and other tools to manage processes and tracks progress against milestones and budget.
  4. Facilitates organization-wide efforts to improve virtual and in-person education modalities that utilize the latest in adult-education theory, clinical education and narrative leadership.
  5. Ensure all work is undertaken in compliance with IRB, GAAP, government and AHA policies in collaboration with subject matter experts at HRET and AHA.
  6. Supports the creation and updating of annual program budgets, reviews monthly financial and labor reports, and ensures that the program’s spending is aligned with available resources.
  7. Cultivates and manages relationships with project team members and funding organization(s), if applicable; Interfaces and communicates with member relations, external partners, and project participants to ensure that project goals are achieved.
  8. Ensures work of external vendors accomplishes the day-to-day project objectives and is compliant with all AHA, HRET, and project-specific requirements related to time keeping, data use, and expense reporting.
  9. Performs other duties as assigned by supervisor.



  • Bachelor's degree in Social Work, Nursing, Public Health, Public Policy, Business.
  • 3-5 years experience with a minimum 3 years of work experience related to population health programs.
  • Minimum 2 years of experience managing and developing multiple, concurrent projects and deadlines.
  • Experience working with and within the health care delivery system, non-profit, government or academic/research settings with a health care focus is strongly preferred.
  • Master’s degree in Clinical Studies (e.g. nursing, social work, etc.) Public Health, Public Policy or Business is preferred. Graduate education in population health may be substituted for years of experience.
  • Knowledge Requirements: Knowledge of clinical care and its improvement is required. Knowledge of healthcare organization operations is required.Knowledge of effective design and facilitation of meeting discussions.
  • Technical Requirements: Intermediary computer and Microsoft Office (Word, PowerPoint, Excel and Outlook) skills are required. Proficiency with content management software (e.g. Share point) is preferred. Ability to learn new technology is required.
  • Abilities Required: Ability to exercise good judgment and sound decision-making in a variety of situations; to maintain a high level of integrity, professionalism and confidentiality; to influence, but to also build consensus and maintain good relations with sunders and organizational partners. Ability to be an effective listener and be willing to work as a part of a team where their advice will be considered carefully, but not always accepted. Ability to assume full responsibility for specific operational tasks, be capable of delegating work to others in AHA and or BRET, but also willing to perform tasks that others with less skill or training might be capable of doing. Ability to make the business case for public health, quality improvement efforts, data, and/or community partnerships understanding of local, state and national campaigns. Proven ability working independently and managing priorities and working with a variety of constituents. Proven ability of delivering projects on time, on scope and on budget, preferably in a healthcare setting. Ability to build relationships with external partners, clients or customers. Ability to work productively in a matrix organization, accessing the right input from the right people at the right time.
  • 10-30% travel.


We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!

The American Hospital Association (AHA) is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.

The AHA participates in the E-Verify Program.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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